Photo courtesy of Michaeljung/Dreamstime.
by Robert Firpo-Cappiello of Budget Travel
For a few unlucky travelers, vacation can feel a little like that bad dream where you’re walking the halls of your old high school with no clothes on. Missed connection? Lost reservation? Credit card crying “Uncle!” halfway through your trip? Wake up to these common-sense fixes.
For me, one of the great “ahhhh” moments in travel is when you step through the front door and into the lobby of your hotel and step up to the desk to check in. Being told, “So sorry, I have no record of your reservation” can be one of the most brutal travel nightmares. Two words: Be nice. Remember that desk clerk is your gateway to a comfy bed. Now would be a good time to take out that printout of your reservation (you did bring a printout of your reservation, didn’t you?) or call Expedia, Travelzoo, or whichever online booking site you may have used. It’s probably a simple misunderstanding or a data entry mistake. If not, and if the hotel is fully booked, ask what accommodations are available in nearby affiliated hotels. (This is easier when dealing with a big chain, but even smaller hotels may be in close contact with competitors in the neighborhood.) If you’re like me, this situation will never happen because you will have called the hotel a few days before arriving to confirm your reservation, and if you’re going to arrive late in the evening you’ll let them know so there’s no chance they’ll give your room away.
WHERE’S MY WALLET?
For all of us lifelong consumers, the lost wallet can seem like the most sickening travel nightmare, but it’s actually one of the easiest to deal with if you’ve done your homework. Before you leave for vacation, obtain a backup ATM card, print out a list of all your bank and credit card accounts, make a photocopy of your passport, and never carry all of these things in the same bag. I think you can see where I’m going with this: When your wallet goes missing, you’ll have access to cash, a list of accounts to cancel, and an ID to prove you’re you in the event that you must ask a relative back in the States to wire you funds via Western Union.
This may cross your mind every time you get behind the wheel of a rented car: What happens if I get an accident? Yes, it can be a sticky situation, especially if you’re overseas where other drivers, police, and emergency workers are speaking another language. But a little prep work helps: Ask the rental agency in advance what you should do in the event of a fender bender or worse; check with your home auto insurance company and credit card to see if your coverage includes a rental car; learn the local customs and rules of the road. Should you get in a crash, call the agency, file a police report, and get the insurance information of anyone else involved in the accident.
WHERE’S MY PASSPORT?
Stop whatever you’re doing and make a photocopy of your passport. Now write on the photocopy: travel.state.gov. Keep the photocopy and your driver’s license or state ID separate from your passport when you travel and you will be positioned to find the nearest U.S. embassy or consulate and order a replacement passport immediately if necessary. (You can even get an emergency passport fast-tracked if you are scheduled to fly within 14 days.)
Quick! Does your medical insurance cover you if you break your leg on a mountain in Nepal? If you don’t know the answer, you’re not yet prepared to get your passport stamped! Make sure you understand your coverage — or explore emergency travel insurance to make sure you don’t spend the rest of your life paying for that surprise medevac. (Hint: All medevacs are surprises.) If you are injured, your hotel and/or local consulate or embassy can be your best source of doctor recommendations. For less catastrophic injuries, a modest first-aid kit is your best travel BFF.
I CAN’T FIND MY KID!
Unlike the lost wallet, which only seems like the ultimate bummer, losing your kid at a theme park, boardwalk, or anywhere really, is a legitimate, terrifying disaster. But for the safety of your child and your own sanity, remaining calm and enlisting the help of qualified authorities immediately is your best course of action. Police officers or theme park security will have dealt with the missing-kid scenario before and will be understanding and helpful. And if you’re like us, you’ll have snapped a photo of your kid that morning so anyone you ask will know not only your kid’s complexion and hair color but also the exact clothing he’s wearing. And you’ll have provided your child with an ID card that includes your mobile phone number — and you’ll have pointed out the police and security personnel who can help your kid find you.